Terms and Conditions

 General

1. This SuperGold site at supergoldgroup.com.au, (the "Site") is a shopping website where you can browse, select and order products from SuperGold Pty Ltd
   The ‘buyer’ refers to any legal entity purchasing from the seller.
2. The buyers access to and use of the site, including the buyers order of products through the site, is governed by these terms and conditions.
3. If the whole or any part of a provision of this agreement is void, unenforceable or illegal in a jurisdiction it is severed for that jurisdiction. The remainder of this agreement has full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected. This clause has no effect if the severance alters the basic nature of this agreement or is contrary to public policy.
4. This agreement is governed by the laws of Australia. Each party submits to the non-exclusive jurisdiction of the courts of that place.
5. The customer agrees not to attempt to change, add to, remove, deface, hack or otherwise interfere with this website or any material or content displayed on this website.

 Compliance

1. The buyer agrees to be bound by, and comply with, these terms and conditions. In addition to these trading terms, there are terms and conditions that apply to the use of the site. The buyer agrees to comply with the terms of use.
2. The buyer agrees to comply with all relevant laws relating to your use of the site and the buyers placement of any order through the site.

Placing Orders 

1. The buyer may order products by selecting and submitting the order through the site in accordance with these terms and conditions.
2. Any order placed through this site for a product is an offer by the buyer to purchase the particular product for the price notified (including the delivery and other charges and taxes if applicable) at the time you place the order. When the buyer orders products from the seller, this constitutes an offer from the buyer to buy those products in accordance with these Conditions of Use. The sellers acceptance of the buyers order occurs (and the contract is formed) when the goods are dispatched to the buyer.
3. The seller may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through the site.
4. You agree to provide us with current, complete and accurate details when asked to do so by the site.
5. Product detail may differ slightly between suppliers & manufacturers.

Payments 

1. We will charge you, and you agree to pay, the purchase price of each product that is ordered.
2. All fees and charges identified in these terms and conditions and all prices for the products are in Australia Dollars (AUD) and include GST where applicable.
3. The purchase price of each product is shown on the product list on the site at the time you place your order. The purchase price of a product on the site may not be the same or correspond to the prices in any of our stores for the same product and we are not obliged to match any prices.
4. Just like in our stores, prices for products change from time to time and we do not provide any notice of these changes. Subject to these terms and conditions (and in particular, our Back Order Policy), once we have accepted your order, we will not change any prices that apply to the products in that order.
5. If you cancel an order then:
   • we may refund any amounts paid by you for that cancelled order; subject to our refund policy below

Damaged Stock 

1. You must check any product delivered to you to determine if it is damaged. If a product is damaged on delivery, then you should refuse to take receipt of that product and notify staff at that time. 
2. If you wish to return a product that is not damaged and that was provided to you under these terms and conditions, then you may return that product in accordance with our Returns Policy.
3. Our Returns Policy is set out below these terms and conditions. You must provide us with the invoice we issued to you for your order to make a claim under this clause. If you fail to do so, then we may not provide you with a refund.

Liability

1. Where any law implies in this agreement any term, and that law voids or prohibits provisions which exclude or modify the operation of such term, then the term is taken to be included in this agreement. However, our liability for breach of such term will be, if permitted by law, limited to one of the following remedies (at our option):
   • in the case of services: the resupply of the services; or the payment of the cost of resupply; and
   • in the case of goods: the replacement of the goods, the supply of equivalent goods, the payment of the cost of replacing the goods (or of acquiring equivalent goods), or the payment of the cost of having the goods repaired.

1. Our liability to you for loss or damage of any kind arising out of this agreement or in connection with the relationship established by it is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our liability is in contract, tort (including negligence), under any statute or otherwise.
2. Nothing in these terms and conditions is intended to limit or exclude any liability that cannot be excluded by law.